Operator Compliance
Effective compliance is a competitive advantage. Regulators, banks, payment providers, suppliers and investors increasingly expect gaming operators to demonstrate mature governance, strong controls and a culture of compliance. Coburn Compliance helps gaming businesses design, implement and operate practical compliance programmes that satisfy regulatory expectations while supporting commercial growth.
Compliance Frameworks
BAU Compliance Operations
BAU Compliance Operations
- Compliance Framework Design
- Design enterprise-wide governance, risk and compliance frameworks tailored to gaming businesses.
- Establish compliance operating models, escalation procedures and reporting structures.
- Develop risk appetite statements, committees, governance forums and management oversight frameworks.
- Define roles and responsibilities across the three lines of defence.
- Regulatory Compliance Programmes
- Create comprehensive compliance programmes aligned to licensing conditions and jurisdictional requirements.
- Interpret regulatory obligations and translate them into practical operational controls.
- Establish compliance monitoring plans and control testing frameworks.
- Design regulatory reporting and management information processes.
- AML, Financial Crime & Player Protection
- Develop AML, sanctions, anti-bribery and financial crime frameworks.
- Design customer due diligence, enhanced due diligence and ongoing monitoring processes.
- Implement suspicious activity escalation and reporting procedures.
- Establish responsible gambling, self-exclusion and player protection programmes.
- Create governance arrangements for customer fund protection and safeguarding.
- Technical & Operational Compliance
- Design controls covering websites, gaming platforms and third-party suppliers.
- Establish technical compliance testing and assurance frameworks.
- Develop controls around geolocation, game approvals, website content and gaming integrity.
- Implement data protection, cybersecurity and operational resilience requirements.
- Create incident management, breach reporting and remediation processes.
- Banking & Payments Compliance Support
- Help operators build compliance programmes that meet the expectations of banks, payment service providers, card acquirers and e-money institutions.
- Strengthen governance and control environments to support payment processing and banking relationships.
- Facilitate engagement between gaming operators and regulated financial institutions.
- Support payment, safeguarding and financial crime compliance requirements that are increasingly critical to the gaming industry.
BAU Compliance Operations
BAU Compliance Operations
BAU Compliance Operations
- Compliance Outsourcing & Managed Services
- Provide outsourced Compliance Officers and compliance teams.
- Operate licensing, monitoring and regulatory reporting functions.
- Support regulatory inspections, audits and information requests.
- Deliver day-to-day compliance management for growing operators.
- Provide scalable compliance support from start-up through to international expansion.
- Ongoing Monitoring & Assurance
- Deliver risk-based compliance monitoring programmes.
- Conduct periodic compliance reviews and thematic assessments.
- Review policy adherence, regulatory reporting and operational controls.
- Monitor ownership, management, supplier and organisational changes.
- Perform independent quality assurance and readiness reviews.
- Training & Compliance Culture
- Develop compliance training programmes for boards, executives and operational teams.
- Build compliance awareness throughout the organisation.
- Create practical procedures that embed regulatory requirements into day-to-day operations.
- Establish a culture where compliance supports innovation, growth and long-term sustainability.